Submit a request – Help centre | Prima car insurance

Please choose your issue below

Your email address

What’s your full name?

What’s your contact number?

Are you the policyholder?

If you’re not the policyholder, what’s your connection to the Prima-insured car?

What’s your vehicle registration number?

What’s your policy number? (Optional)(optional)

You can find this on your policy schedule, which we emailed to you when you first bought your Prima cover.

What was the date of the incident?

What was the time of the incident?

Please enter the time as HH:MM. For instance, 14:30.

What type of incident was it?

Your message

Please provide any additional information.

How many vehicles were involved, not including yours?

What’s the other vehicle’s registration number? (Optional)(optional)

What else do you know about the other vehicle? (Optional)(optional)

You could include the vehicle type, make, model and colour.

What’s the other driver’s name? (Optional)(optional)

What’s the other driver’s email address? (Optional)(optional)

What’s the other driver’s contact number? (Optional)(optional)

Who’s the other driver insured with? (Optional)(optional)

What information do you have about the other vehicles and drivers involved? (Optional)(optional)

If you can, please share registration numbers, types, makes, models and colours of the other vehicles. You should also share names, contact details and insurer details of the other drivers.

Were there any injuries?

This includes any injuries to you and your passengers, as well as other people.

What were the injuries?(optional)

Please provide details of each person’s injuries.

Who do you consider to be at fault?(optional)

Have you already got a quote for the repair? (Optional)(optional)

What are the repair quote details? (Optional)(optional)

Please provide all the details you have, including when and where you got the quote. If you have any supporting documents, you can attach them below.

Attachments(optional)

Add file or drop files here

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